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AI-Powered BPO for
Smarter Data Solutions

Data-Driven. AI-Powered. Human-Focused. Transform your data operations with intelligent annotation, cleaning, and content moderation.

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Our Service Portfolio

Application Development & Digital Solutions

Web apps, portals, CRM setup, workflow systems, and API integrations—built and maintained for you.

Data Analytics & Business Intelligence

BI dashboards, KPI scorecards, forecasting, anomaly detection, and natural language insight summaries.

Back Office Operations

Invoice processing, vendor onboarding, data entry, claims, OCR extraction, and document classification.

Customer Support & Front Office

Multi-channel inquiry handling, ticket routing, sentiment tagging, smart replies, and case auto-summarization.

Finance & HR Shared Services

Bookkeeping, AP/AR, payroll prep, recruitment coordination, and employee onboarding administration.

Automation & Process Transformation

Workflow automation, chatbot setup, document intelligence, inbox triage, and productivity copilots.

How We Work

How We Work With You

A simple, flexible retainer model that scales with your business.

Development Retainer

Continuous enhancements, new features, and transformation work within your monthly capacity.

  • Roadmap-based enhancements
  • New features & integrations
  • Workflow redesign & automation
  • Sprint planning & backlog review
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Maintenance & Support

Ongoing operational support, issue resolution, monitoring, and service continuity.

  • Bug fixing & incident support
  • Application monitoring
  • Quality checks & SLA tracking
  • Knowledge transfer & documentation
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Scale When You Need

Additional dedicated resources when demand spikes or major initiatives require extra capacity.

  • Volume spikes & seasonal surges
  • Major feature builds & migrations
  • New department onboarding
  • Dedicated specialist resources
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Simple, Predictable Pricing

Monthly Fee = Development Retainer + Maintenance Retainer + Additional Resources

Choose from Light, Standard, Growth, or Dedicated development capacity paired with Basic, Business Hours, Priority, or Premium SLA support—designed to fit your pace and scale.

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From app development and data analytics to back office operations and AI automation—dataku provides the full spectrum of BPO services your business needs to scale.

Ready to transform your operations?

Contact us at Inquiry@dataku.my

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